Send Email
Terms and Conditions
  • Home »
  • Terms and Conditions

Terms and Conditions

You can book a trip direct from this site, worldwide. We also facilitate European bookings from our local partner in the Netherlands. They can assist and inform you regarding your inquiries and booking.
Himalayan Dream Team, aka Nepal4travel operates by general conditions and is affiliated with the Nepalese TAAN organization that registers travel agencies and monitors their quality.

The terms and conditions of Himalayan Dream Team, aka Nepal4travel, are intended as the basis for the business relationship and agreement between the client and Himalayan Dream Team (P) Limited (hereinafter referred to as the travel agency), registered with the Nepalese government under number 601874246. You enter into an agreement with the travel agency in Nepal, and you agree to these terms and conditions, the cancellation provisions and the limited liability as stated in these terms and conditions. Both parties agree with the provisions and solutions in (legal) disputes mentioned in this agreement.


A “trip” refers to a product, itinerary, or activities that you purchase from us, including Trekkings, Tours, Expeditions, and/or others as stated on our website(s) or in brochures.

A reservation has been accepted and will only become final from the date on which the Agency sends you a copy of the invoice by e-mail; and the deposit has been received.

Before your booking is confirmed and a contract takes effect, the Agency reserves the right to increase or decrease prices due to unforeseen changed circumstances on both sides.


For all trips, you must make an advance of 25% of the total travel sum at the time of booking the trip. The remaining 75% must be paid at last four weeks before departure or at the latest in cash at the start of the services on arrival in Nepal.

The deposit must be transferred by bank transfer to the bank account of Himalaya Dream Team (P) Limited or our Dutch intermediary: Kampermann-Holding b.v. who is authorized to act as travel agent on our behalf.

Payment methods:

Payment by online bank transfer to Nepal:

Bank Name: Siddhartha Bank Limited.
Swift code: SIDDNPKA
Account number: 01615176921
Account holder name: Himalayan Dream Team Treks & Tours (P) Ltd.

Account holder address: Thamel, Kathmandu, Nepal

Payment by online bank transfer in/to the Netherlands:
Bank name: SNS
Account number IBAN: NL53 SNSB 0935 2120 94


The payment of the remaining amount must be made four weeks before the start of the trip via (online) transfer of the due amount or in cash at Himalayan Dream Team office upon arrival in Nepal.


Any cancellation by a client must be made in writing. The date on which the cancellation takes place determines which cancellation costs apply.

The cancellation costs are expressed below as a percentage of the total travel sum.
Cancellation 30 days or more before departure: loss of the deposit.
Cancellation 29-21 days before departure: 50% of the total travel sum.
Cancellation less than 14 days before departure: 100% of the total travel sum.
The client is strongly advised to take out cancellation insurance at the time of making the booking.

Please note that no refund will be given if you do not use the offered and agreed travel (parts) for no reason.  No refund will be given for already booked accommodations, transportation, sightseeing, meals or other services.


The travel agency reserves the right to order any trip, including a guaranteed trip, before departure for reasons beyond its control (i.e. due to natural disasters, cancellation of a flight, consequences of, strikes, wars, riots, illness, quarantine, government interventions, weather conditions or other undesirable events). In such a case, Himalayan Dream Team will proceed to a maximum refund of the travel sum minus already made costs for reserved flights, hotels and so on. If for other reasons we are forced to change a trip (part) (part of it), you are entitled to a similar alternative of the same value.

Please also note that these changes do not include refunds in the event of a change of airline, flight times. Travel will take place provided that the departure and arrival dates remain unchanged. We will strive to allow the trip to take place at the agreed price in the event of changes, provided that the change of routes, hotel accommodations etc. does not entail any cost increases. In the latter case, the additional costs will be charged to the client.
The travel agency is not responsible for any additional costs or consequences of damage on the part of the client and arising as a result of the booking, such as visas, vaccinations, non-refundable flights, or other costs, loss of income or other inconveniences, etc.


The travel agency must be informed in writing, before the time of booking, of any medical condition, disability or any other mental and/or physical condition that may affect fitness to travel. On the basis of that information, the travel agency may refuse the client a trip.  Failure to report such a condition to the travel agency in time will result in cancellation with a 100% cancellation fee to the travel agency.

Some trips may be unsuitable for clients due to age, mobility, pregnancy, physical or mental conditions or the lack of the necessary (described) experience in case of adventure or climbing tours. It is the client’s responsibility to check this prior to booking. The travel agency is not obliged to provide adapted, special facilities unless it has agreed to a written request. The travel agency will do its best to comply with special requests including dietary requirements, but such requests are not part of the contract and the travel agency is not liable for any consequences of the condition for the travel (parts).


Adequate and valid travel insurance is mandatory for all travellers. Your travel insurance must cover accidents, injuries, illness, death & all medical expenses, including any pre-existing medical conditions, repatriation from the mountains (including helicopter rescue and ambulance if applicable) and personal liability. The travel agency also recommends cancellation insurance and insurance for containment and loss of luggage and personal belongings. You must carry and show proof of insurance if reasonably requested by the travel agency. The travel agency reserves the right to cancel or suspend your participation on a trip or certain activities, even after the start of your trip, without the right to a refund, if you are unable to prove that you have necessary insurance.


Please note: the Himalayas are always unpredictable. Bad weather in mountain areas can lead to delays on domestic flights. In case of delay of domestic flights, the travel agency will arrange accommodation but will not reimburse these additional costs. In the event of delayed international flights, the client is responsible for all additional costs including accommodation. If you want an alternative arrangement, such as urgent transport by helicopter, in connection with your timely connection for the international return flight, all additional costs are for your account. Included in all our programs in an extra day in Kathmandu to compensate for such delays with a maximum of 1 full day.

In addition, the travel agency bears no responsibility for costs due to missed international flights, but will help to book alternative flights, accommodations, etc. where possible. Please also note that, during trekking and tours, changes in the itinerary and/or travel components may occur due to unforeseen circumstances.


If the client wishes to change travel components after the booking, the client may be responsible for the additional costs resulting from this.


You must be in possession of a valid passport and visa for the stay in Nepal. You can purchase this visa upon arrival at the airport in Kathmandu. Your passport must be valid for at least 6 months upon departure from Nepal. For Tibet and Bhutan, the travel agency can take care of obtaining the necessary visas in Kathmandu. For India, the client must apply for a visa in their own country.

It is your own responsibility to ensure that you have the correct visas for the countries you are travelling to. The travel agency accepts no responsibility if entry is refused to a country if it does not have the correct visas.


The travel agency is not liable for injury/conditions/emotional or other injuries of the client during the trip. Our trips do not include personal insurance. That is why we advise clients to provide an adequate insurance package, including coverage for medical emergencies and evacuation by helicopter. In Nepal, such insurances are not available.


There are no discounts or refunds for missed or unused services, not for voluntary and not for involuntary termination of a trip (part) due to illness, death of a family member etc, late arrival on the tour. However, we will assist you in case of emergency and arrange everything in good mutual consultation. We will always strive to offer you alternative travel (parts) if desired.


The travel agency reserves the right to update these terms and conditions and change them at any time. It is the client’s responsibility to know the terms and conditions with any changes. The most up-to-date version of the general terms and conditions will always be found on the website.